Shipping & Returns Policy

Shipping Policy for Digital Products and Online Courses

Overview

Welcome to My Magic Course! We are committed to providing you with the best possible service. Below you will find information regarding the delivery of our digital products and online courses. Please read through our policy carefully.

 

Delivery of Digital Products
  1. Instant Access: Upon successful payment, you will receive immediate access to download your digital product(s) directly from the confirmation page and through a link sent to your registered email address.
  2. Email Confirmation: You will receive an email confirmation containing the download link(s). If you do not see the email in your inbox, please check your spam/junk folder or contact our support team at [support email] for assistance.
  3. Account Access: If you have created an account with us, you can also access your purchased digital products by logging into your account on our website. If you did not create an account at checkout, please find the link to do so in your welcome email that was sent when you purchased the product(s).
Enrollment in Online Courses
  1. Course Access: Upon successful payment, you will receive instant access to the online course(s) via your account on our website. An email with instructions on how to access the course will also be sent to you.
  2. Email Instructions: Detailed instructions for accessing the course content will be included in your purchase confirmation email. Please ensure you follow these steps to start your learning journey.
  3. Lifetime Access: Unless otherwise stated, you will have lifetime access to the course content, allowing you to learn at your own pace.
Troubleshooting and Support
  1. Non-Receipt of Digital Products or Course Access: If you do not receive your digital product download link or course access instructions within a few minutes of your purchase, please:
    • Check your spam/junk email folder.
    • Ensure there are no typos in the email address provided during purchase.
    • Contact our customer support team at hello@mymagiccourse.com for assistance.
  2. Technical Issues: If you encounter any technical issues while accessing your digital products or online courses, please contact our support team at hello@mymagiccourse.com. We are here to help and will respond to your inquiry within 24-48 hours.
Refunds and Exchanges
  1. Digital Products: Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges once the digital product has been downloaded or accessed.
  2. Online Courses: We strive to provide high-quality educational content. If you are not satisfied with your course purchase, please contact us within 14 days of your purchase date at hello@mymagiccourse.com to discuss your concerns. Refunds are issued on a case-by-case basis and at the discretion of My Magic Course.
Contact Us

If you have any questions or need further assistance regarding our shipping policy, please do not hesitate to reach out to us at hello@mymagiccourse.com.

Thank you for choosing My Magic Course. We appreciate your business and look forward to serving you!